We’ve generally had pretty low turnover on our SPLA clients, but recently we’ve had a few leave or shutdown business, etc.
Generally speaking, we’ve interpreted the terms of the SPLA agreements to not allow us to transfer virtual machine images to customers upon termination, but instead we do data extracts, assist new IT Providers in doing service migrations, etc
We’ve read Section 6, C of the SPLA Master Agreement as preventing us from transferring the SPLA licensed software products to “End Users”, as well as the liability assigned to us in Section 6, D for the actions of End Users with any software that they’re given.
The SPLA End User license terms also seem to require in Section 8 the destruction of all instances of the SPLA licensed software with 30 days upon termination of an agreement with the SPLA reseller.
I’ve seen other discussions here and on other message boards that seem to indicate that other folks aren’t interpreting these sections the same way.  Has anyone gotten a definitive answer from Microsoft?